Transactional Freight Buying Creates Instability Across the Supply Chain
May 12, 2026
After years of extreme volatility across the transportation industry, many shippers and carriers are rethinking how they approach pricing, procurement, and long-term partnerships. The freight market has always moved in cycles, but the last several years have pushed both sides of the industry into unfamiliar territory.
What once felt like a temporary disruption has evolved into a prolonged freight recession marked by fluctuating demand, inconsistent pricing, shrinking margins, and mounting pressure from every direction. As a result, stability has become one of the most important goals for transportation providers and shippers alike.
“Stability benefits both parties,” says Paul Newbourne, President of Logistics Project Consulting LLC. “The shipper can rely on high levels of tender acceptance and good levels of service. The carrier is able to plan his network and position his equipment at the right place at the right time.”
For years, many companies focused almost exclusively on chasing the lowest possible transportation costs. During periods when capacity was abundant and rates dropped, some shippers leaned heavily into transactional procurement strategies that prioritized short-term savings over long-term reliability. However, the industry is now seeing the consequences of that approach.
Many carriers have spent years operating under intense financial pressure, and in some cases, profitability has fallen into negative territory. Rising fuel costs, increased operating expenses, labor challenges, equipment costs, and economic uncertainty have all contributed to an environment where ultra-low freight rates are becoming increasingly difficult to sustain.
At the same time, many shippers are still searching for pricing structures based on conditions from previous years that no longer reflect today’s operational realities. That disconnect can create tension throughout the supply chain, particularly when transportation providers are expected to maintain high service levels while absorbing unsustainable financial pressure.
Are stronger partnerships the key to navigating today’s volatile freight market? Hear what our experts have to say in the latest episode of the Stay In Your Lane Podcast.
Historically, freight markets have moved through predictable cycles where shippers occasionally gain leverage and, at other times, carriers regain pricing power. What makes the current environment different is the severity of the swings experienced in recent years.
The post-pandemic market created unusually sharp highs and lows. Capacity tightened rapidly during the surge in freight demand, only to swing aggressively in the opposite direction as volumes softened and pricing pressure intensified.
While cyclical movement itself is not new, the magnitude of recent fluctuations has forced many organizations to reevaluate how they build and maintain transportation networks.
Some companies continue to approach transportation as a purely transactional purchase, constantly searching for the lowest available rate in the market. Others take a more partnership-oriented approach focused on long-term network stability, operational consistency, and mutual sustainability. There is a major difference between the two.
Transactional relationships often create instability for both parties. Shippers may secure temporary savings during soft markets, but they can also experience lower tender acceptance, inconsistent service, and reduced reliability when market conditions shift.
Meanwhile, carriers operating within purely transactional networks often struggle to plan equipment allocation, maintain operational consistency, or invest confidently in long-term growth.
On the other hand, partnership-based relationships tend to create stronger alignment between shipper and carrier goals. When both sides view the relationship as a long-term collaboration rather than a short-term pricing exercise, it becomes easier to develop freight solutions that support stability, reliability, and operational efficiency.
For shippers, dependable carrier relationships often lead to higher service levels, more consistent capacity, and fewer disruptions. Reliable transportation partners are also more likely to prioritize customers they view as long-term strategic accounts during periods of market tightening.
For carriers, committed freight relationships allow for better network planning, improved equipment positioning, and greater operational predictability. Stability also helps carriers avoid overreliance on volatile spot market freight. Most importantly, stability allows both parties to plan for the future with greater confidence. The key is balance.
Shippers still need competitive pricing that supports their own business objectives, while carriers need rates that allow them to remain financially healthy and continue investing in service, equipment, technology, and drivers. Sustainable partnerships require both sides to acknowledge those realities.
Successful shipper-carrier relationships are built on clear expectations and mutual commitment during both favorable and unfavorable market cycles.
“When the cycle is in the carrier’s favor, you have to promise that you’re not going to raise my rates to ridiculous levels,” says Newbourne. “When it’s in my favor, I need to commit that I’m not going to do the same thing to you and run around chasing the lowest rate in the marketplace.”
Transportation partnerships built on transparency, communication, and realistic expectations are more likely to withstand market volatility than relationships driven solely by short-term pricing swings.
At Triple T Transport, we understand the importance of building reliable freight solutions that support long-term operational success. By focusing on partnership, consistency, and sustainable transportation strategies, businesses can better position themselves to navigate whatever market conditions come next.













